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Founders Package

Discussion in 'Site & Forum Bugs' started by Jerry Parker, Jan 10, 2016.

  1. Jerry Parker

    Jerry Parker Rookie Silver Founder

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    I already purchased the silver package but didn't get anything says it want's me to get a founders pack. I have already done that and I purchased the silver package through my pay pal account.
     
  2. Pighead Elderberry

    Pighead Elderberry Wanderer Golden Founder

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    I got an email with a code to unlock the game on Steam after the transaction completed.

    I did have it denied by my credit card until I contacted the credit card company (the charge was flagged as possibly fraudulent).

    So, I would first confirm that the PayPal transaction worked.

    If it did work, and you did not get an email (spam folder?), something is messed up.

    A common problem also is that the code works on Steam, and then does not work on the forum.

    Best to check PayPal paments - then submit a support ticket.
     
  3. Jerry Parker

    Jerry Parker Rookie Silver Founder

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    I am looking at my account on 12/31/2015 it charged my credit card $47.99 so I know that it went through. I hope that they will send me the key again or something. Because I already added that to my steam account. I don't have the email anymore.
     
  4. Pighead Elderberry

    Pighead Elderberry Wanderer Golden Founder

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    Most definitely submit a support ticket.

    I am sure they can look you up by email and get the forums set.

    Most importantly, as least you got into the game through the Steam unlock!
     
  5. Jerry Parker

    Jerry Parker Rookie Silver Founder

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    I am now not able to get in I got to level 11 and now when I load in my guy is stuck the game won't even load my character. Guess I will have to put in a Seperate ticket for this now as well.
     
  6. Ecumene

    Ecumene Rookie

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    It's pretty buggy right now because there's that new update coming soon. I haven't been able to load in either but I'm assuming it's just because of downtimes for the server.
     
  7. NewbieGummi

    NewbieGummi Firestarter Founder

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    Are you talking about the badge on the forum? You need to put your code into your profile, in the Personal Details tab.
     
    Bacterial likes this.
  8. Cathy Toshlyra

    Cathy Toshlyra Rookie Bronze Founder

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    Hey guys, i am bronze founder , i entered the key like the forum asked me to do in the right corner bottom, but it seems the forum isn't showing my status correctly ?!
     
  9. Arobase

    Arobase Wanderer Golden Founder

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    wait 15-20 minutes
     
  10. Cathy Toshlyra

    Cathy Toshlyra Rookie Bronze Founder

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  11. Arobase

    Arobase Wanderer Golden Founder

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    Welcome o/
     

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