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Hanging in Air

Discussion in 'Site & Forum Bugs' started by Natan66, Oct 29, 2016.

  1. Natan66

    Natan66 Rookie

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    hello
    i were running through the desert in the cave behind raider camp.
    there was empty area after desert deweller, there i run in white area and fell off the map
    after relog i am hanging in air and can't do anything other then using chat
    can that pls be fixed (me in the air)?
     
  2. Stolpskott

    Stolpskott Inquisitive

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    Hi Natan,
    There are a couple of things to try first ;)
    1. Use the command /unstuck
    If the /unstuck command does not work, try step 2:
    2. Immediately log out/return to the main menu, then log in with the same character, and use the /unstuck command again.

    If step 2 does not work, then you REALLY are stuck, in which case you will need to create a Support Ticket:
    While in-game, press Escape, then click on the "Help" item on the left.
    Scroll down the page, and at the bottom, click on the button that says "Support". This will take you to the website page for creating Support Tickets.
    Include the name of the stuck character, the fact that you are stuck, and that you have tried the "/unstuck - log out - log in - /unstuck" sequence. I cannot promise that a GM will be available immediately to move you to a safe location (it is Friday night/Saturday morning in Europe), but they usually resolve the problem very quickly when the ticket is seen.
     
  3. Natan66

    Natan66 Rookie

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    thx
    i did try that but didnt know the way to send a ticked
     
  4. Stolpskott

    Stolpskott Inquisitive

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    While in-game, press Escape, then click on the "Help" item on the left.

    Scroll down the page, and at the bottom, click on the button that says "Support". This will take you to the website page for creating Support Tickets.

    Include the name of the stuck character, the fact that you are stuck, and that you have tried the "/unstuck - log out - log in - /unstuck" sequence.
     

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