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hey im new to the game

Discussion in 'General discussion' started by william ray, Mar 4, 2016.

  1. william ray

    william ray Rookie

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    i paid for the silver package and i never got my email to start downloading the game when will i get the email i bought the game couple hours ago can anyone help me out and let me know when i will have my email and my code and all
     
  2. Bacterial

    Bacterial PG Community Overlord (outdated) Staff Member

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    welcome o/
    start using dots and commas please )
    oh and I hope you know in what state the game currently is, don’t expect a full game to play, its barely playable at the moment
    I contacted devs about your issue, so wait a bit, they are working on it
     
    Last edited: Mar 4, 2016
  3. Maxim Damm

    Maxim Damm Rookie Golden Founder

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    Just a question how long, normaly a supporter have to wait for his key? I bought the Gold one and still nothing in my mail.
     
  4. Vesta

    Vesta 3D modeller Staff Member

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    As I see, you have got a key, because you have Gold Founder status and nice frame around your avatar!
    A Support Team try to answer at once as new ticket comes to Support. Answering can take some time, if the ticket was sent in the night when support team is sleeping, but we always try to resolve problem ASAP.
     
    Maxim Damm likes this.
  5. Maxim Damm

    Maxim Damm Rookie Golden Founder

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    Oh yeah just saw the key in my Purchase Confirmation :) it was a long day at work :)
     
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