1. Hello everybody! We almost received awards from MMOsite, remained the last spurt! Please, if you have not did it - vote for us
    Dismiss Notice

Key Already Used?

Discussion in 'Your Questions' started by Envis10n, Dec 10, 2015.

  1. Envis10n

    Envis10n Rookie

    Joined:
    Dec 10, 2015
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    After getting my code, I went to link it with my account here. It says the key is already in use. Is this a known issue? If not, how can I fix it? Everything activated on Steam, so it's a valid key.
     
  2. Bartez

    Bartez Moderator Staff Member

    Joined:
    Jun 29, 2015
    Messages:
    280
    Likes Received:
    69
    Trophy Points:
    38
    Last edited: Dec 10, 2015
  3. Vesta

    Vesta 3D modeller Staff Member

    Joined:
    Jun 29, 2015
    Messages:
    490
    Likes Received:
    427
    Trophy Points:
    73
    Please, just write to our Support.

    support3.jpg
     
  4. GlitchyGirl

    GlitchyGirl Inquisitive Golden Founder

    Joined:
    Nov 27, 2015
    Messages:
    52
    Likes Received:
    44
    Trophy Points:
    18
    I do not see that your status has changed, have you emailed them or were you able to find some solution to your situation?
     
  5. SomeUnregPunk

    SomeUnregPunk Inquisitive Golden Founder

    Joined:
    Dec 19, 2015
    Messages:
    32
    Likes Received:
    27
    Trophy Points:
    18
    The same occurred with me.
    I activated the product on steam and is now downloading it through steam.

    I used the "Contact Us" link at the bottom of the page.
    Is that the same thing? If not, I'll try that.

    I don't want to needlessly harass their staff with duplicate messages.
    Thank you for the help.
     
  6. Bartez

    Bartez Moderator Staff Member

    Joined:
    Jun 29, 2015
    Messages:
    280
    Likes Received:
    69
    Trophy Points:
    38
    With such questions write to Support Tickets (on the top of the page)
     
  7. SomeUnregPunk

    SomeUnregPunk Inquisitive Golden Founder

    Joined:
    Dec 19, 2015
    Messages:
    32
    Likes Received:
    27
    Trophy Points:
    18
    Thank you.
    I send them a ticket.
     
  8. Pighead Elderberry

    Pighead Elderberry Wanderer Golden Founder

    Joined:
    Dec 20, 2015
    Messages:
    155
    Likes Received:
    122
    Trophy Points:
    43
    I had the exact same problem!

    Are we all going to leave PTS and live here now?

    I can't get past a frozen loading screen - another support ticket...
     

Share This Page