With the help of a player in game, I may have found a potential fix to quests that show complete but did not update due to lag or logging out. This was confirmed twice with the quest “Resurrecting a Dinosaur:” The player tried to turn in the quest but could not "escape" out of the turn in window, and could not select a reward, so the player logged out. Upon logging back in, the quest had the little orange dot that signifies that a step is complete but the quest did not actually update (it says complete but did not really complete). Without a way to progress in this quest, the player contacted me for assistance. Without reaching a resolution at first, I suggested that the player either submit a bug report and find other things to do in game for now, or delete the character and start over at level 1. I am glad that the player did not start over because all they had to do to update the quest was to complete a step in another quest (in both cases, it was Eco Monitoring (taking water samples)) that forced the quest journal to update both quests, and the player also received the rewards for both quests.